> ## Documentation Index
> Fetch the complete documentation index at: https://help.redii.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage team access and departures

> Change admin access, suspend or reactivate a member, and handle a departure.

Open **Team Members** in your company's employer view. Company owners and admins can manage permitted membership actions; only the company owner can promote or demote existing members.

## Change an existing member’s role

1. As the company owner, find the person and open the row's action menu.
2. Choose **Promote to admin** or **Demote to member**.
3. Read the explanation and check the person before selecting **Confirm**.
4. Check the resulting role on the roster.

An admin can manage team members, products, and company settings. Demoting them removes management access. This menu cannot transfer ownership or change your own role. Contact support if you need an ownership change.

## Temporarily suspend access

1. Find the person and choose **Suspend**.
2. Read **Suspend member**, then select **Confirm** if the suspension is intended.
3. Check that their membership is **Suspended**.

Suspension blocks access through this company membership and preserves its data. You cannot suspend yourself or the company owner.

To restore a suspended membership, use the **Suspended** filter, choose **Reactivate**, review **Reactivate member**, and select **Confirm**. Check company access and each applicable benefit status afterward; reactivation is not proof that every product's enrollment is complete.

## When someone leaves

1. Confirm the person and departure details using your company's approved process.
2. [Record employment information](/employers/update-team-member) when needed.
3. Review their applicable retirement, benefit, and Deferred Compensation records and agree any outstanding work with Redii.
4. When ready to end their company membership, choose **Remove** from the row's menu.
5. Read **Remove member**, then select **Confirm** only if you intend to end that relationship.

Removal ends the company membership and preserves the member's personal data. It is not the temporary suspension action, and it does not itself arrange a retirement withdrawal, settle an award, or cancel an external provider agreement. You cannot remove yourself or the company owner.

If removal was a mistake or a former employee returns, [contact support](/contact-support) about the correct joining process. Do not assume the suspended-member **Reactivate** action can restore an ended membership.